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Reddit Customer Insight

See who your customers are, how they use your product, and what they need — straight from Reddit voices, every finding cited to evidence.

Scenarios

Growth MarketingSocial Leads

Tags

skill-runnergrowthredditvoc

Estimated duration

Usually 8-30 min

30-day retention before cleanup

Results, submitted inputs, and uploaded file metadata are kept for 30 days after execution, then cleaned up.

History

Harvests Reddit posts and comments as numbered evidence voices, then analyzes them into customer segments, usage scenarios, need themes, and cross-segment patterns. Every finding cites the voice ids it rests on; confidence reflects evidence strength, not wishful thinking. No invented demographics, no market-size guesses.

  • Prepare: your brand or product category (one is required), optionally competitors, target subreddits, and a date window.

  • You get: an evidence-backed customer understanding report — who uses this, in which scenarios, needing what, and where groups differ.

  • Use it for: customer research, persona grounding, messaging research, and "what do users actually say" questions.

Run this app

Complete the required inputs, then start a one-shot run.

Before you run: results, submitted inputs, and uploaded file metadata are kept for 30 days.

Optional
Manage

Loading contexts...

Optional

Your brand name. Required unless the category is given.

Optional

The product or category to study. Required unless the brand is given.

Optional

Enter one competitor per line, or separate items with commas.

Optional

Enter one subreddit per line, or separate items with commas.

Optional

Inclusive lower bound, format YYYY-MM-DD. Defaults to the last 90 days.

Optional

Inclusive upper bound, format YYYY-MM-DD.

Optional

Post cap for the harvest (1-100, default 20).

Optional

Per-post comment cap (0-20, default 5). Comments count as voices too.

Optional

Controls the language of the generated report.