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Marketers Are Using AI to Write Copy, Make Images, and Run Ads. The ICC Has a "Don't Get Burned" Checklist.

The International Chamber of Commerce published a practical guide on using AI responsibly in marketing — covering disclosure, accountability, claims substantiation, data, and governance, with two checklists you can use today.

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2026-08-09SupaMarketers4 min read

A while back, a friend who runs a brand reached out to chat.

He'd recently taken his entire team all-in on AI. Copy starts with a large language model draft, images go to a generation tool, and ad targeting is left to the algorithm. He was practically giddy, saying he could now run a dozen versions of creative in a single day — something he never could have imagined before.

Halfway through the conversation, he suddenly dropped his voice and asked me:

"Do you think — when we put this stuff out there — do we need to tell users it was made by AI?"

I laughed.

Not because the question was naive. Because that question is exactly the thorn in every marketer's side right now.

Three Questions You Can't Dodge

AI has moved into marketing at a speed that's genuinely startling. Copywriting, image creation, personalized recommendations, ad optimization — almost overnight, the entire pipeline went "automated."

But once the speed picks up, three questions land on the table, and nobody can hide from them:

First, when should you tell users that AI did the work?

Second, when AI-generated content gets something wrong, who's responsible? The brand? The agency? Or the junior ops person who clicked "generate"?

Third, when the process gets faster and more automated, how do you make sure it's still accurate, fair, and trustworthy?

These three questions aren't scare tactics. They're the kind of thing that keeps anyone actually working in marketing up at night.

Three questions marketers can't dodge: disclosure, accountability, oversight

The ICC Offered an Answer

The International Chamber of Commerce (ICC) offered a pretty practical answer.

Who is the ICC? In short, they maintain a set of guidelines called the Advertising and Marketing Communications Code — an internationally recognized benchmark for responsible marketing, backed by industry self-regulatory systems in nearly 50 countries worldwide.

The foundation of this code comes down to four words: legal, decent, honest, truthful.

ICC Code four foundation words: legal, decent, honest, truthful

Sounds simple, right?

But simple things last. AI arrived, and those four words didn't stop working — if anything, they became more valuable.

The ICC recently published a new guide focused on one specific thing: when AI is used to create, target, and deliver marketing content, how do those four words actually play out?

What This Guide Actually Covers

After reading through it, the guide essentially answers four questions.

First, how do the old rules map onto new tools. AI is new, but the yardstick of "legal, decent, honest, truthful" that measures traditional advertising can measure AI-generated creative just as well. The technology changed; the rules didn't.

Second, where AI in marketing is most likely to go catastrophically wrong. The ICC lays them out one by one: transparency (whether to disclose), accountability (who's at fault when things go wrong), how to substantiate advertising claims, how to handle data, and whether you can freely use real people's faces and voices. Each of these has real landmines hiding behind it.

Third, governance. Companies need to think clearly: who is responsible for AI-generated content? What's the internal process? What should you look for when procuring AI tools? How do you protect the hard-won trust of consumers?

Fourth, and most practical: two checklists. One for organizations, one for frontline practitioners. When you're making day-to-day decisions, you can pull them out, check against them, and know immediately whether you should be taking that next step.

Put simply, this guide isn't a lecture. It's a memo you can use today.

Who It's For

The ICC is very clear about who this guide is written for:

Brands, marketers, and the influencers who increasingly function as media; agencies, platforms, and adtech intermediaries; industry self-regulatory organizations; and legal, compliance, and public policy teams.

In plain terms: if your work involves getting an ad in front of a user, this guide is written for you.

A Podcast Worth Listening To

One more thing.

The ICC also produced a podcast episode on the same topic, featuring a conversation between two people. One is Enrique Ramírez from Grupo Bimbo, the other is Alexander Montgomery from Microsoft. One represents a brand-side company, the other a tech giant — sitting together to discuss the same question: AI has flipped marketing on its head. How does the industry hold onto the word "trust"?

Worth a listen. Not because it has standard answers, but because you'll hear that the people actually doing this work are themselves still thinking, still experimenting, still second-guessing.

One Last Thing

When my friend asked "should we tell users," I couldn't give him a clean, decisive answer right away.

But I do know one thing: these are questions you can't afford to think about only after something goes wrong.

The value of this ICC guide isn't that it hands you a universally applicable answer. It's that it puts the questions on the table ahead of time — so that before you produce that piece of creative, before you launch that ad campaign, you have something to check against.

Speed is the dividend. Trust is the capital. The first you can earn back. The second, once shattered, is nearly impossible to put back together.

May you run fast — and run steady.